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Help for bookers

Where to direct your customers if they need any assistance booking onto your events

Anni avatar
Written by Anni
Updated over a week ago

We have created a help centre specifically for your customers where they can find guidance on:

How to book




Managing your account


Sharing help centre links

You can share these links wherever you feel they are needed, including event descriptions, ticket details, etc.

To add a link to these fields:

  • Select your entry from your Schedule and select Edit entry:

  • Find the 'Description' box under the Information tab or 'Ticket details' in Tickets & costs tab (you may have to choose the pencil and paper πŸ“ icon to edit a ticket if you have more than one set up):

Enter the link and whatever text you wish to appear in this format:

<a href="" target="_blank">The text you want to appear here</a>

​href= is followed by the link you want to point to; the link should be enclosed in " " marks
​target="_blank" means that the link will open in a new browser tab (you can take this out if you don't want this to be the case).

The text that appears between > and </a> is what will show to your bookers in the event description/ ticket details.

πŸ’¬ Any questions or feedback? There are two ways to get in touch:

Thank you! πŸ•Ί

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