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Booker: Cancelling a ticket

Booker article: Learn how to cancel ticket

Anni avatar
Written by Anni
Updated over 11 months ago

Depending on your Event Organiser's settings, you may be able to cancel your ticket(s).

This article covers:


How to find your booking

You can access your completed booking via the link in your Booking Confirmation email (sent to the email address entered in the Booker details section):

Or by logging in if you previously created a password.


Cancelling

Depending on your Event Organiser's settings and cancellation policy, you may be able to cancel a ticket.

If enabled and in line with their policy, you can cancel your ticket by selecting the Upcoming tab and the Manage button next to the relevant date:

From here, select Cancel ticket:

Once selected, you will need to confirm the cancellation by selecting the Confirm button:

Once completed and if cancelled correctly, the booking will appear under the Cancelled tab. The Event Organiser will then process your refund (depending on their cancellation policy).

πŸ’‘ If cancelling your ticket isn't an option or for any other booking help or general questions, please get in touch with your event organiser directly.


πŸ’¬ Any questions? Please reach out to your Event Organiser directly.

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