You can advertise prices and take payments whilst on our free two week trial, or if you're on any of our paid plans.

Online payments

Bookwhen does not charge you anything beyond your subscription cost. However, if you accept online payments then you need to secure the services of one of our approved payment gateways, and they will take a small cost for using their payments infrastructure. The revenue you collect via online payments will go directly into your payment gateway account.

Bookwhen links with the following payment gateways:

Further information on payments:

  • You can read about the fees charged by payment gateways here.
  • You can read about the countries and currencies that are supported by your payment gateway here
  • You can read about setting up payments here
  • The requirements for taking payments online can be found here.

Other considerations

We do not receive any revenue from your payments or any other incentives from payment gateways. Any considerations identified here are intended only to provide you with the easiest and most efficient payment solution.

Stripe: This payment gateway is used by the majority of our customer base and the feedback we have received is that set-up is quick (approximately 15 minutes) and the checkout process is simple.

PayPal: This payment gateway has historically been the industry leader in online payments and is probably the most recognisable brand in the field at present. Feedback from our customers is that their bookers are sometimes asked to create an account in order to complete a booking.

We have a blog article which goes into further detail on the choice between Paypal and Stripe, that you can read here.

Worldpay: This is the least used payment gateway we offer (excluding Adelente). Feedback from our customers suggests that the initial setup can be more involved than other options. You can see for yourself in our help article here

Offline payments

You can also give your customers the choice to pay 'offline' (check out our help article on this here) These are instructions that you specify, which will be presented to the booker at checkout (and in the booking confirmation email they receive). You can later mark the booking as paid on Bookwhen (e.g. when you reconcile your bank statements).

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