Bookwhen

Learn about the features included in each plan to help you decide which one is best for you

Which plan?

Learn how to redeem a discount code when signing up to a paid subscription plan

Redeeming a charity discount

Your first steps with Bookwhen. Learn how to set up your account

Getting started checklist

Learn how to create events, tickets, booking forms etc

Setting up your first entry

Make your entries stand out by formatting text, adding photos, videos and emojis or special characters.

Customising your entries

Make your public page stand out by adding a title, description, logo, banner image and more.

Customising your public page

For when you're ready to start taking bookings and market your schedule or event in an email, Facebook or Instagram.

Sharing your Bookwhen page or event

Learn how to sign up to the 2-week free trial of the Standard plan

Free trial

Learn how to set up a cancellation policy for your bookings

Setting a cancellation or refund policy

Making your website, email, Facebook, X (formerly Twitter), or other social accounts visible via your public page

Adding or editing your business details

This section allows you to manage your business details

Account details

Accept online payments such as credit or debit cards, or offline payments of cash, etc.

How payments and payment providers work on Bookwhen

What your customers will see when they book a place on an event you have created and shared with Bookwhen

How your customers book online

Learn how to change the email you use to log in to your account

How to change the log-in email

Learn the steps on how to recover a deleted entry

Deleted entries

Some of the terms you will find on Bookwhen

Terminology

Learn more about MFA and how to enable it on your account

Multi-factor Authentication (MFA)

Learn our workaround on how to create a new Bookwhen account using the same email address

Creating a new Bookwhen account with the same email address

Learn about our commitment to a respectful and inclusive community

Bookwhen Code of Conduct

Make sure your schedule and settings are ready before opening bookings

Pre-launch checklist: What to check before going live

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Learn how to set up your first event, take bookings and understand the basic principles of Bookwhen

Getting started with Bookwhen

Log in to your Bookwhen account

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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