This article covers:

You can find all bookings where your bookers have reached at least the checkout stage in the Bookings tab in the left-hand menu.


The Search field box is where you can search across all attendee and booking form data, e.g. name, email, address, phone number, for the text you enter.

Please use uppercase for all booking references in the box to perform a faster search. When searching in uppercase, such as KWJYJ, all other search parameters are ignored, e.g. Start date, Complete/Checkout/Cancelled/Owed, Entries filter, etc. If no booking exists for, e.g. KWJYJ, then the search happens as normal.

The Entries box allows you to select specific entries to see bookings made for the events they contain.

The Tags box allows you to select tags you created to display all entries with that tag.

The Start date/time box defaults to today's date, so be sure to adjust if you are looking for an event in the past).

The End date/time box determines the end date of the search.


Attendance status filters

By default, the Bookings page displays 'completed' bookings only. You can tick/untick boxes to display Cancelled and Checkout bookings simultaneously or independently. More on booking statuses here.

Owes - This checkbox limits your search to those who do not yet have a payment recorded for their booking or bookings that may be due for a refund.


Options

Using the Options drop-down box, you can also:

Reset search criteria - Start your search again

View email list - See a list of booker and attendee email addresses matching your current selection criteria.

Export attendances/bookings (CSV) - Keep reading below 👇


Reporting/exports

Export attendances - Produce a .csv file (opened with Microsoft Excel, Google Sheets, or similar) containing all attendances relating to your selected search criteria.

Export bookings - Produce a .csv file containing all bookings related to your selected search criteria.

✨ You can also use the export option from the Customers tab for pass reporting as described here.


Return to the top

Did this answer your question?