This article covers:
You can manage your upcoming, cancelled, and past events alongside your joined waiting lists, all in one place.
To do this, log into your account and select Events from the top right-hand corner.
From here, you have the option to toggle between your Upcoming events, Waiting list, Cancelled events and Past events:
Upcoming
This option is where you can view all of your upcoming booked events.
You can manage these by selecting Manage next to each date:
This option allows you to transfer/cancel your ticket (depending on your event organiser's T&Cs/settings):
You can also select the Options drop-down menu to review the event and order details, and booking form responses, contact the event organiser and Book again:
Event details: Includes attendee details, details relating to the event and location (this information may vary for each event according to the settings of the event organiser).
You can also open your event organiser's page by selecting the hyperlink underneath the event details:
View order details: Includes the booking reference, date of purchase and total cost of the booking:
View responses: Includes any attendee information you input during the checkout process, order number and contact information of your event organiser:
Cancelled
This option is where you can view all of your cancelled events.
If you'd like to rebook the cancelled event, select Book again:
And you can find out more information for each cancelled event by selecting the Options drop-down menu:
Event details: View all of your event details from here, including the attendee details, details relating to the event, and location (this information may vary for each event according to the settings of the event organiser).
You can also open your event organiser's page by selecting the hyperlink underneath the event information.
Order details: View your order details from here, including the booking reference, date of purchase and total cost.
View responses: View your booking form field responses from here, such as any attendee information you input during the checkout process, order number and contact information of your event organiser.
Contact organiser: View your event organiser's information for this event.
💡 Please note: Your event organiser's T&Cs may vary, and if you are entitled to a refund, the event organiser will action this.
Past
This option is where you can view all of your past events, including which events you attended and who you attended with.
Any names highlighted with a person icon next to them represent a child attendee:
You can find out more information about each past event by selecting the Options drop-down menu:
Event details: You can view all of your event details from here, including the attendee details, details relating to the event, and location (this information may vary for each event according to the settings of the event organiser).
You can also open your event organiser's page by selecting the hyperlink underneath the event information.
Order details: You can view your order details from here, including the booking reference, date of purchase and total cost.
View responses: You can view your booking form field responses from here, such as any attendee information you input during the checkout process, order number and contact information of your event organiser.
Contact organiser: View your event organiser's information for this event.
Waiting list
This option is where you can view all the waiting lists you've joined.
You can select the Options drop-down menu to open the event details or leave the list:
Event details: You can view the event details from here, including the location of the event and what number on the list you are (when joined):
Leave waiting list: To leave the waiting list, select the red Leave waiting list button. To go back, select Stay on waiting list.
💬 Any questions? Please reach out to your Event Organiser directly.