✨ Please note: Discount sets, costs and payments are available on the Lite plan or above. The voucher feature is only available on the Standard plan or above.
There is a workaround to create a voucher-like offer without upgrading to a higher plan.
This article covers:
Vouchers
First, create a discount code by selecting Packages & Discounts from the left-hand menu, then Discounts.
For a voucher, you must ensure the discount can only be used once by entering '1' in the How many times can the code be used? field:
Once you have created the code, you can then create an entry specifically for the voucher purchase.
Your customer will then purchase a ticket (the value of the discount code), and you can email them their code. You can learn more about this in the next section.
💡 Further tips:
You can set discount codes against a pass instead of a ticket and create multiple voucher codes at once by separating them with a comma, as shown in the previous screenshot.
Instead of using easily guessable codes (like VOUCHER1, VOUCHER2, etc.), you may wish to consider using random alphanumeric codes. You can generate these with third-party tools (try searching for a 'random code generator') and keep a record in a dedicated document.
The attendance report shows which booking reference corresponds to each code used.
Selling a voucher
Here's how to set up and sell a voucher using the voucher workaround method:
You can set up a 365-day event so that it stays at the top of your schedule page:
Name the event 'Vouchers' or something similar. You can then include different voucher values as separate tickets.
In the booking confirmation email, ask the customer to contact you after purchase (quoting their booking code).
Upon receiving this email, you can create a unique discount code for them to redeem or pass on a code you have already made.
How the entry would appear on your page:
✨ We recommend ensuring you only enable the online payment option to avoid losing money.
💡 To note: Your customers can make multiple bookings on an entry using the same 'booker' email but not the same attendee email. For this reason, we recommend that you remove the attendee email booking form field for this entry and keep only the booker email field.
Via PayPal or Stripe
You may invite customers to pay a chosen amount by linking a generic 'send money' or 'voucher' function provided by your payment processor (e.g., PayPal, Stripe).
Whenever you receive a payment for a voucher, you can create a voucher for that value (e.g. £15) using a unique discount code. Then, share the discount code with your customers so they can use it at their convenience.
💡 Important note
With this voucher workaround, there is no current 'credit' feature, meaning customers must redeem the full voucher amount in a single purchase. The system cannot store unused credit.
A new code won't be automatically generated if a customer cancels a ticket purchased with a voucher. You may need to issue a new voucher manually depending on your terms and conditions.
💬 Any questions or feedback? There are two ways to get in touch:
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