There are two ways that you can access a customer profile.

Alternatively, you can select their email address from within any booking.

For example:

Please note that the information available on each customer's profile will differ depending on their booking activity.

This tab contains information about the customer, such as their contact information and booking form responses.

This section shows the latest details provided by the customer during their most recent booking. For example, their email address, name, and any other booking form fields you have set up:

Underneath the Latest customer details section is Customer consent information:

You can delete the customer under Customer account by using the Delete customer button:

When a customer books on behalf of others, they will show as Known customers under their profile:

In other words, a Known Customer refers to anyone who the lead booker has purchased a ticket for.

The above example shows Phoebe Buffay's profile (as the leading booker), with the other attendees listed under 'Known customers'. This is more commonly shown under a parent’s customer card, which lists any children included in the booking.

This tab contains information about the customer's bookings, such as any upcoming attendances, their last attendance, the latest booking and any associated passes.

For example:

This section contains the customer's pass information, including any expired or used passes, and you can manage their individual passes.

This tab includes information about any customer groups the customer is a part of.

For example:

This section shows the customer's latest voucher information, such as any purchased vouchers or redeemed vouchers:

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Tags: classpasses, classpass, class, booker