Settings, Notifications & Billing

Managing your account and your subscription

Luke avatar Simon Worlding avatar Jenny avatar
10 articles in this collection
Written by Luke, Simon Worlding, and Jenny

Update billing details for your subscription to Bookwhen

How to change or update your card details and/or invoice address details for your Bookwhen subscription
Luke avatar
Written by Luke
Updated over a week ago

View your subscription invoice

How to access, view and download past invoices for your account subscription
Luke avatar
Written by Luke
Updated over a week ago

View and change your Account plan

See which Bookwhen plan you are signed up to and the features available to you
Simon Worlding avatar
Written by Simon Worlding
Updated over a week ago

Email preferences for administrators

How to change which types of email notifications you and other admins are subscribed to. You can also turn all notifications off.
Luke avatar
Written by Luke
Updated over a week ago

Change the 'reply-to' email address for automated messages

Choose which admin receives any responses your bookers send to confirmation, cancellation, transfer and reminder emails
Simon Worlding avatar
Written by Simon Worlding
Updated over a week ago

Change administrator permissions and preferences

How to determine the access levels of other administrators and which automated emails they will receive
Simon Worlding avatar
Written by Simon Worlding
Updated over a week ago

Booking options

Found in Setup - this section allows you to determine settings relating to bookings and cancellations
Simon Worlding avatar
Written by Simon Worlding
Updated over a week ago

Setting up your franchise business with Bookwhen

How we can help you take commission from your franchisees with our elegant out-of-the-box solution.
Luke avatar
Written by Luke
Updated over a week ago

How to join the Bookwhen 'Early Adopter' group

Try new functionality and features first when you opt-in to the Early Adopter group.
Luke avatar
Written by Luke
Updated over a week ago

Changing your timezone

Here's what you need to do if you need to change the timezone of your Bookwhen account
Jenny avatar
Written by Jenny
Updated over a week ago