Settings, Notifications & Billing

Managing your account and your subscription

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16 articles in this collection
Written by Jen and Anni

View and change your Account plan

See which Bookwhen plan you are on and the features available to you
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Written by Jen
Updated over a week ago

Update billing details for your subscription to Bookwhen

How to change or update your card details or invoice address details for your Bookwhen subscription
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Written by Jen
Updated over a week ago

Error messages

Learn about different error messages and what they mean
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Written by Anni
Updated over a week ago

Changing a subscription

How to downgrade, upgrade, change from a monthly to a yearly plan and vice versa
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Written by Anni
Updated over a week ago

View your subscription invoice

How to access, view and download past invoices for your account subscription
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Written by Jen
Updated over a week ago

Pausing an account

How to pause your account and retain your data for when you return
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Written by Anni
Updated over a week ago

Account deletion

Learn how to delete your Bookwhen account
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Written by Anni
Updated over a week ago

Free plan

Learn what is included in the Free plan
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Written by Anni
Updated over a week ago

Timezones

Read how timezones work in Bookwhen
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Written by Jen
Updated over a week ago

Booking preferences

This section allows you to determine settings relating to bookings and cancellations.
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Written by Jen
Updated over a week ago

Team management

This article helps you add new team members and control their account access.
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Written by Jen
Updated over a week ago

Email preferences for team members

How to change which email notifications you and other team members receive
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Written by Jen
Updated over a week ago

Change the 'reply-to' email address for automated messages

Choose which admin receives any responses your bookers send to confirmation, cancellation, transfer and reminder emails
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Written by Jen
Updated over a week ago

Setting up your franchise business with Bookwhen

How we can help you take a commission from your franchisees with our elegant out-of-the-box solution.
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Written by Jen
Updated over a week ago

Monitor franchisee performance with the Accounts dashboard

Track bookings, revenue, and attendance for franchise holders
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Written by Jen
Updated over a week ago

How to join the Bookwhen 'Early Adopter' group

Try new functionality and features first when you opt-in to the Early Adopter group.
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Written by Jen
Updated over a week ago