Select their email address within the Customer list, Bookings tab, or within any booking to find a customer profile.
Customer profile pages provide:
Booker details
Key stats (date first seen, total bookings, upcoming bookings)
Links to booking history and events
Marketing and other consent responses
Class pass history
Below is an example of the customer profile page layout (the information will differ depending on the booker's previous activity).
Overview:
Details:
Class Pass history:
You can direct your bookers to guidance on how to manage their bookings in our bookers' help centre - https://helpforbookers.helpsite.com/