Select their email address within the Customer list, Bookings tab, or within any booking to find a customer profile.

Customer profile pages provide:

  • Booker details

  • Key stats (date first seen, total bookings, upcoming bookings)

  • Links to booking history and events

  • Marketing and other consent responses

  • Class pass history

Below is an example of the customer profile page layout (the information will differ depending on the booker's previous activity).



Class Pass history:

You can direct your bookers to guidance on how to manage their bookings in our bookers' help centre -

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