To find a customer profile, simply click on their email address within the Customer list, Bookings tab, or within any booking.

Customer profile pages provide:

  • Customer details

  • Key stats (date first seen, total bookings, upcoming bookings)

  • Links to booking history and events

  • Marketing and other consent responses

  • Class pass history


Below is an example of the customer profile page layout (the information will differ, depending on the customer's previous activity).

Overview:

Details:

Class Pass history:

You can direct your customers to guidance on how to manage their bookings in our bookers' help center - https://helpforbookers.helpsite.com/

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