Bookwhen

For more help, please contact the support team via live chat on our <a href="https://www.bookwhen.com/contact" target="_blank" rel="nofollow noopener noreferrer">homepage</a> or from your <a href="https://admin.bookwhen.com/dashboard" target="_blank" rel="nofollow noopener noreferrer">account</a>.

Buddy, our helpful chatbot, will assist first and connect you to a team member if needed.

Log in to your Bookwhen account

Login

Anni

Dani

Gemma

Set up your account and create your first event.

Getting Started

Ollie

Create events, manage schedules, and update your public pages.

Events & Schedules

Create ticket types, pricing and manage availability.

Tickets

Accept payments and manage payment methods.

Payments

Create and manage memberships, passes, vouchers, and discounts.

Packages & Discounts

Set up and run live or pre-recorded online events.

Online Events

Jo Potts

Manage bookings, booking forms, and attendees.

Bookings

Customers & Attendees

Manage account settings, notifications, and billing.

Settings & Billing

Improve your setup and increase bookings.

Optimisation

Track bookings, revenue, and performance data.

Reporting

Connect and manage linked organiser accounts.

Linked Accounts

Manage customer data, privacy, and compliance.

GDPR & Data Security 

Watch video guides for common tasks and features.

Help Videos

Marketing

Fix common issues and get things working again.

Troubleshooting

Frequently asked Questions

Booker Help Centre

Find answers and get help from Intercom Support and Community Experts

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