Events, Schedules & Public Pages

What is an entry?

Understand what an entry is and the options available

Written by Jen
Updated over a week ago

Best practices for managing entries

What to consider when creating, copying and naming entries

Written by Jen
Updated over a week ago

Changing the date, time or duration of an event

How to reschedule the date, time or duration of an event or course with bookings.

Written by Jen
Updated over a week ago

Cancelling an event

How to cancel an event that is no longer taking place

Written by Jen
Updated over a week ago

Deleting or unpublishing an event or entry

Removing individual events from a recurrence in your schedule or deleting a whole entry

Written by Jen
Updated over a week ago

Duplicating/copying an entry or schedule page

Save time by modifying previous entries to avoid new data entry

Written by Jen
Updated over a week ago

Finding an event from the past

How to find an event in your schedule from the past

Written by Jen
Updated over a week ago

Waiting Lists

Let your customers sign up to be notified when a space becomes available on a fully booked event.

Written by Jen
Updated over a week ago

Event capacity vs ticket availability

The difference between maximum event size and available tickets

Written by Anni
Updated over a week ago

Removing past dates from a duplicated entry

How to remove dates from a duplicated entry that has passed

Written by Anni
Updated over a week ago

Leaders

How to use Leaders to assign your team members to events and limit their access to the account.

Written by Jen
Updated over a week ago

Non-time-specific entries

Selling courses and items on your schedule that are not connected to a certain time or date

Written by Jen
Updated over a week ago

Formatting event text

How to format event description and public page text, including how to add photos and embed videos.

Written by Jen
Updated over a week ago

Changing the event capacity of a specific event in an entry

How to increase or decrease the event capacity for individual dates in an entry

Written by Jen
Updated over a week ago

Organise your entries for search and filtering with Tags

Simplify the management, searching and filtering of your events

Written by Jen
Updated over a week ago

Adding and managing locations

How to add, change and edit event locations

Written by Eloise
Updated over a week ago

The emails your bookers receive

The emails your bookers receive and what they mean

Written by Jen
Updated over a week ago

Booking confirmation emails

Learn what email your bookers receive when they book and how to customise it

Written by Anni
Updated over a week ago

Adding images to your entries

Find out how you can include pictures in your entries to make them stand out

Written by Jen
Updated over a week ago

Add videos to your public pages to market your events

Use embed codes in YouTube and Vimeo to include videos in your public event descriptions.

Written by Jen
Updated over a week ago

Uploading files to Bookwhen

How to upload, delete or rename attachments via the 'Files' section

Written by Jen
Updated over a week ago

Adding documents to booking confirmation emails

How to add documents to the emails your bookers receive

Written by Jen
Updated over a week ago

Password protect an entry for booking

How to set a password for an event in your schedule.

Written by Jen
Updated over a week ago

What is a Scheduling page?

This article explains the purpose of a scheduling page and its key features.

Written by Jen
Updated over a week ago

How to manage your schedule pages

Found in Setup - this section allows you to manage multiple schedule pages for your account

Written by Jen
Updated over a week ago

Duplicating a schedule page

How to use an existing page as a template when duplicating a schedule page

Written by Anni
Updated over a week ago

Adding a new schedule page

How to add an additional schedule page or edit the schedule page title and URL

Written by Jen
Updated over a week ago

Mandatory booking fields

How to make a booking form field mandatory for bookers to complete

Written by Anni
Updated over a week ago

Expanding a course

How to expand a course in your schedule for easier editing

Written by Anni
Updated over a week ago

What is a Public booking page?

Find out what a Public booking page is, where to find it and have multiple pages

Written by Jen
Updated over a week ago

Page Setup settings

How to change your public URL, linking your page back to your website, and more

Written by Anni
Updated over a week ago

Changing your public page URL

How to change your public page link

Written by Jen
Updated over a week ago

Public leader profiles

How to promote your event leaders with a public profile

Written by Jen
Updated over a week ago

Public page buttons

How to add buttons to your public page

Written by Jen
Updated over a week ago

Selecting a banner image for your public page

Considering the size, ratio, and mobile responsiveness when uploading a header image

Written by Jen
Updated over a week ago

How your test bookings differ from your booker's bookings

Admin account behaviour when completing test bookings and manual bookings

Written by Jen
Updated over a week ago

Adding filter buttons to your public page

Create clickable buttons to guide your customers to a filtered list of events

Written by Jen
Updated over a week ago

Filtering the public page

How to filter your public booking page or iframe using dates, locations, entries or tags

Written by Jen
Updated over a week ago

How to take your Public Page offline

Learn how to unpublish or publish your booking page

Written by Jen
Updated over a week ago

Posting an alert message to your public page

This article explains how you can leave a prominent message at the top of your public booking page

Written by Jen
Updated over a week ago

Direct customers to your booking page from Facebook

Create new opportunities for growth through Facebook.

Written by Jen
Updated over a week ago

Adding and removing your booking page from search engine results

How to switch setting for 'noindex', affecting whether your Bookwhen page appears in Google, Bing, Yahoo and other search engine results.

Written by Jen
Updated over a week ago

Embedding Bookwhen within your GoDaddy website

How to embed your Bookwhen schedule within your GoDaddy website

Written by Eloise
Updated over a week ago

Embedding Bookwhen within your website

Add your Bookwhen public schedule to your website

Written by Eloise
Updated over a week ago

Embedding Bookwhen within your WordPress website

How to embed your Bookwhen schedule on your WordPress site

Written by Eloise
Updated over a week ago

Embedding Bookwhen within your Wix website

How to embed your Bookwhen schedule on your Wix site

Written by Eloise
Updated over a week ago

Embedding Bookwhen within your Squarespace website

How to embed your Bookwhen schedule on your Squarespace site

Written by Eloise
Updated over a week ago

Resizing the iframe

Learn how to resize the iframe on your website

Written by Anni
Updated over a week ago

Bookwhen API

Learn about Bookwhen's API, including documentation and roadmap

Written by Jen
Updated over a week ago

Link your events to Calendar feeds

How to link your schedule to calendars such as Google, Outlook and Apple

Written by Jen
Updated over a week ago

Sharing your activity data with OpenActive

Opt-in to share your class information with OpenActive partners to increase your audience

Written by Jen
Updated over a week ago