In this article, you will learn about the key features available on each plan and an in-depth explanation of the features to help you decide which one is best for you.
This article covers:
Overview of features
Attendance tracking
Option to record attendance directly on Bookwhen using the attendee list. You can 'live-mark' attendance status (i.e., 'attended' or 'didn't attend') and reference the list whenever you require it for future reference.
Booking page
The page that your customers visit to view and book your events. Each page has its own unique URL, and you can list multiple events on the same page.
Discounts
You can create discount options, i.e. a promotional code or a bulk-booking rule.
Online events
By manually adding your online joining details, you can take bookings for your online events, regardless of which online conferencing tool you use.
Online support
Live chat support with the Bookwhen team Monday - Friday, 9 am - 5 pm UK time. Alternatively, you can email the team at support@bookwhen.com ✨
Allows your customers to purchase a 'block' of classes at once for a set price, which they can redeem against future ticket bookings.
Payments
The ability to charge for your events and take payment online or offline (such as cash, bank transfer, etc.). We (Bookwhen) do not charge you a fee for taking payment; however, the online providers do.
Reminder emails
Bookwhen automatically sends a reminder email to your customers at your preferred time before the event.
Spaces booked
Based on the number of attendances per booking. For example, if a customer books 10 attendees on one booking, it will count for 10 booking spaces towards your monthly allowance.
Team members
There are four team member roles: Account owner, Schedule manager, Bookings admin and Leader. Each team member has a different access level.
Ticket transfers
The ability to transfer tickets for reasons such as a customer cannot attend or they'd like to attend another date.
Unlimited locations/classes
You can create as many classes/events as necessary and add unlimited locations (physical or online).
Vimeo Integration
You can use the Vimeo integration to host your pre-recorded videos so that your customers can only access them after completing a booking.
Gives prospective attendees an option to enter their name, email and phone number (optional) to be notified if a space becomes available at a fully booked event.
Website integration (iframe or API)
Option to integrate your Bookwhen schedule page into your website using the iframe or API feature options.
YouTube Integration
You can use the YouTube integration to host your pre-recorded and live YouTube videos so that your customers can only view them after completing a booking.
Zoom Integration
The ability to integrate Zoom with your account. We generate an automatic Zoom link for any bookings on an event set up with Zoom.
The Lite plan
The smallest paid plan - this plan is a great starting point for small businesses that expect to take 300 or fewer bookings per month.
Other key features available on the Lite plan:
Website integration (iframe or API)
The Standard plan
This is an excellent plan for small to medium-sized businesses that are ready to create a variety of offers for their customers, have access to all of Bookwhen's features and expect to take 800 or fewer bookings per month.
With the same features as the Lite plan, the Standard plan also offers additional features such as:
Other features include:
Website integration (iframe or API)
The Plus plan
This plan is great for larger businesses with a more demanding schedule expecting to take 1800 or fewer bookings per month.
This plan also offers:
10 team members
Website integration (iframe or API)
Phone support (You can request a time for the support team to call you).
The Gold plan
A premium plan for large businesses that expect to take 4000 bookings or less per month and can be customised to suit your business needs. The baseline offering of the Gold plan offers:
25 team members
Website integration (iframe or API)
Phone support (You can request a time for the support team to call you).
The Free plan
We offer a free plan for anyone who would prefer not to join a paid subscription and are looking to advertise small, free events with up to 50 booking spaces per month.
The free plan package gives you access to:
⚠️ There are a few features unavailable on the free plan. These include:
File attachments (including images)
Upgrading/downgrading plan types
Our plans are flexible, so you can upgrade and downgrade plan types whenever necessary. Your payments are also pro-rated, meaning you'll only pay for what you've used if you decide to upgrade or downgrade your plan type.
✨ You can also switch between the annual and monthly plans.
💬 Any questions or feedback? There are two ways to get in touch:
For a quicker response, please contact us via live chat on our homepage or your account.
Or send us an email.
Thank you! 🕺