In this article, you will learn about the key features available on each plan and an in-depth explanation of the features to help you decide which one is best for you.

Attendance tracking allows you to record attendance directly on Bookwhen using the attendee list. You can 'live-mark' attendance status (i.e., 'attended' or 'didn't attend') and reference the list whenever you require it for future reference.

The booking page refers to the page that your customers visit to view and book your events. Each page has its own unique URL, and you can list multiple events on the same page.

The discounts feature allows you to create discount options, i.e. a promotional code or a bulk-booking rule.

The memberships feature allows you to create recurring memberships for your customers, giving them access to exclusive tickets. You can tailor the price and payment timeframe.

The online events feature means you can manually add your online joining details and take bookings for your online events, regardless of which online conferencing tool you use.

Online support means you will receive live chat support with the Bookwhen team Monday - Friday, 9 am - 5 pm UK time. Alternatively, you can email the team at support@bookwhen.com ✨

Passes allow your customers to purchase a 'block' of classes at once for a set price, which they can redeem against future ticket bookings.

Payments allow you to charge for your events and accept payment online or offline (such as cash, bank transfer, etc.). We (Bookwhen) do not charge a fee for taking payment; however, the online providers do.

We (Bookwhen) automatically send a reminder email to your customers at your preferred time before the event.

Spaces booked are based on the number of attendances per booking. For example, if a customer books 10 attendees on one booking, it will count for 10 booking spaces towards your monthly allowance.

There are four team member roles: Account owner, Schedule manager, Bookings admin and Leader. Each team member has a different access level.

The ability to transfer tickets for reasons such as a customer's inability to attend or their desire to attend on another date.

You can create as many classes/events as necessary and add unlimited locations (physical or online).

You can use the Vimeo integration to host your pre-recorded videos so that your customers can only access them after completing a booking.

Offering vouchers is a great way to increase sales whilst allowing customers to gift an event without purchasing a specific ticket.

The waiting list allows prospective attendees to enter their name, email and phone number (optional) to be notified if a space becomes available at a fully booked event.

The website integration gives you the option to integrate your Bookwhen schedule page into your website using the iframe or API feature options.

You can use the YouTube integration to host your pre-recorded and live YouTube videos, which your customers can view only after completing a booking.

The ability to integrate Zoom with your account. We generate an automatic Zoom link for any bookings on an event set up with Zoom.

The Lite plan is our smallest paid plan, making it a great starting point for small businesses. It's ideal for those expecting to handle 300 or fewer bookings per month. This plan provides essential features at an affordable price, allowing businesses to grow while keeping things simple.

Other key features available on the Lite plan:

The Standard plan is perfect for small to medium-sized businesses looking to create a variety of offers for their customers. With access to all of Bookwhen's features, this plan is designed for businesses expecting up to 800 bookings per month.

In addition to everything included in the Lite plan, the Standard plan also offers these extra features:

Other features include:

The Plus plan is ideal for larger businesses with more demanding schedules, expecting to take up to 1800 bookings per month. It offers the full range of Bookwhen features to support higher-volume operations and more complex needs.

This plan also offers:

The Gold plan is our premium offering, designed for large businesses expecting to take up to 4000 bookings per month. It can be customised to fit your specific business needs, offering enhanced flexibility and additional support.

The baseline features of the Gold plan include:

We offer a free plan for anyone who would prefer not to join a paid subscription and want to advertise small, free events with up to 50 booking spaces per month.

The free plan package gives you access to:

⚠️ There are a few features unavailable on the free plan. These include:

Our plans are designed to be flexible, so you can easily upgrade or downgrade whenever needed. Payments are pro-rated, meaning you'll only pay for what you've used if you change your plan. Please note that we do not offer refunds for annual plans.

✨ You can switch between the annual and monthly plans as needed.

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