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Tickets, Discounts & Passes
Tickets, Discounts & Passes
How to set up tickets, discounts, passes and other promotions for your events
33 articles in this collection
Written by
Jen,
Eloise,
and
Anni
Changing prices
Learn how to change the price of a ticket or pass from a set date
Written by
Anni
Updated over a week ago
Tickets
Tickets & Costs
Create tickets for your events and determine costs, availability and payment options
Written by
Jen
Updated over a week ago
Cancelling and rebooking
Learn how to cancel and rebook a ticket
Written by
Anni
Updated over a week ago
Cancelling and transferring tickets
How to cancel and transfer tickets as an admin
Written by
Jen
Updated over a week ago
Offering different ticket types
The booking options you can give to your customer when creating your event
Written by
Jen
Updated over a week ago
Courses
This article will guide you on how to offer your customers the option to book a series of events.
Written by
Jen
Updated over a week ago
Group/Family tickets
Create a ticket type that gives access to your event for groups of 2 or more people
Written by
Jen
Updated over a week ago
Donations or Pay As You Feel tickets
How to let your customers decide how much they'd like to pay for a class
Written by
Jen
Updated over a week ago
Setting up sibling or friend tickets
How to set up sibling, twin, or 'bring a friend' offers using group tickets
Written by
Jen
Updated over a week ago
Trial tickets
Use a new entry, ticket type or discount code to offer a trial session for your bookers
Written by
Eloise
Updated over a week ago
Exclusive tickets
How to offer exclusive tickets to your members
Written by
Anni
Updated over a week ago
Creating an Early Bird / Advance Ticket
Give your customers a discount when they book your events quickly
Written by
Jen
Updated over a week ago
Hiding your ticket availability
Learn how to hide your ticket availability
Written by
Jen
Updated over a week ago
Ticket transfer restrictions
How to restrict how far into the future a booker can make a ticket transfer and if multiple transfers are allowed.
Written by
Jen
Updated over a week ago
Offering credit
How to issue discount codes as 'credits' for bookers to use on future ticket purchases
Written by
Jen
Updated over a week ago
Sell 'extras' - products that complement your event.
How to offer add-on items to your events
Written by
Jen
Updated over a week ago
Restrict when tickets are available & when events are revealed
Learn how to restrict when tickets become available and when they close, and how far in the future events appear on your schedule.
Written by
Jen
Updated over a week ago
How to offer priority booking to your bookers
Give groups of bookers first access to your events using Bookwhen's password protection feature
Written by
Jen
Updated over a week ago
Adding VAT to ticket costs
How to add a percentage fee to tickets
Written by
Anni
Updated over a week ago
Prorate your course ticket prices
How to automatically reduce the cost of your course ticket as each date passes
Written by
Jen
Updated over a week ago
Taking a deposit for your event
How to use existing Bookwhen functionality to take deposit payments
Written by
Jen
Updated over a week ago
Discounts
Discount codes
How to create discount codes and restrict their usage
Written by
Jen
Updated over a week ago
Bulk booking discounts
How to set up automatic discounts for bookers' bulk buying multiple tickets up-front
Written by
Jen
Updated over a week ago
2 for 1 discount options
Learn how to set up a 2 for 1 offer to your bookers
Written by
Anni
Updated over a week ago
Using multiple discounts
An explanation of what happens when a booker applies multiple discounts during the same booking
Written by
Jen
Updated over a week ago
Create a promotional discount and encourage newcomers to attend your events
How to create a special offer to share in marketing materials and entice new bookers
Written by
Jen
Updated over a week ago
Offering referral discounts to bookers
Add extra value for bookers who encourage others to attend your events
Written by
Jen
Updated over a week ago
Vouchers
How to sell vouchers and create voucher codes for bookers to redeem.
Written by
Jen
Updated over a week ago
Passes
Passes
Let your bookers purchase blocks of tickets to redeem against future bookings
Written by
Jen
Updated over a week ago
Pass troubleshooting
Learn what steps to take when investigating pass errors
Written by
Anni
Updated over a week ago
Managing your booker's passes
How to make changes to your bookers passes after purchase
Written by
Jen
Updated over a week ago
Pass deletions and cancellations
What to do if you need to withdraw or revoke a booker's pass
Written by
Jen
Updated over a week ago
Pass reporting
How to download a report of your purchased passes
Written by
Jen
Updated over a week ago