If you have any questions about any of the changes made, please don't hesitate to message our support team on live chat, or email us at - email@example.com 🙂
June - August 2022 🌞
Discounted tickets can now be transferred to non-discounted tickets by team members.
March - May 2022 🌸
Bookings completed with a payment gateway or system error are now flagged for your attention, accessible here.
You can now add an advisory age range to your entries in either months and/or years, this setting is explained further here.
When creating a new schedule page, you can now use an existing page as a template, demonstrated further here.
You can now sort your locations by address or most recently added, which is explained in more detail here.
December - February 2021/2022 ❄️
You can now download a CSV report of your purchased Class passes, located here.
September - November 2021 🍂
There is now the option to remove a related customer from a customer's profile.
Schedule page name has been added to attendance and booking CSV exports, to improve reporting across your account.
It's now possible to transfer a ticket to a ticket with a higher value. Bookers won't be charged or refunded automatically for any transfer difference, this will need to be processed and recorded manually.
June - August 2021 🌞
We've improved the layout and design of discount codes. The view of remaining redemptions has also been improved for clarity. All available discount code settings remain the same.
CSV Exports can no longer be accessed by Leaders (Account owner, Schedule manager, and Booking admin Team members retain their access). This is a security precaution to protect your bookers' data.
March - May 2021 🌸
We have a brand new layout! While the functionality of each existing menu item has not changed, you will find the main tools for daily use on the left-hand side now, with the top-right being reserved for a new feedback area, the help section and your personal account area. No changes have been made to the layout of your public booking pages.
We’ve introduced an easy way for you to access any bookings you have made as a booker, using the new drop-down in the top right when logged into your business account. Located on the Bookings tab.
Locations have had an update, and you can now add additional information about the venue, for example, disability access or lockers etc. To do so, navigate to Settings, then Locations and click to edit any physical location in your list. Any information provided here can be seen on your public event page.
December - February 2020/2021 ❄️
We have recently launched new languages for the public pages, including the latest additions of Norwegian and Polish. You can see a list of all available languages here.
The timezone of your account is now displayed next to the event time on public pages and on public system emails, to make bookings across different timezones easier.
You can now bulk-resend booking confirmation emails for a specific event (useful for when the date/time or location may have changed).
September - November 2020 🍂
We've launched a brand new Leaders feature, which will allow you to assign a team member or instructor to an event. This also comes with a new attendee-list-only access level, learn more here.
You can now create a public profile for anyone delivering a class, course or event on your public schedule.
The attendee list columns are now all editable, and we've added new columns for entry name, ticket name, class pass use and discounts. Head over to your attendee list and select Edit table columns from the Options dropdown.
You can now set Bookwhen to delete customers' records after a set period of inactivity in the Bookings options area. Great for ensuring data protection and security. Learn more here.
You can now make changes for certain dates within an entry, by overriding the entry settings. This allows you to embed a specific video on an event, change the event capacity or location, and also add an event-specific leader.
June - August 2020 🌞
You can now set reminder emails to go out on the same day. Learn more about how email reminders work here.
You can now change your default Zoom settings, like waiting rooms and muting on entry, from within Bookwhen.
It's now possible to create your own validated booking fields to request data in a certain format. You can read more information here and get in touch if you'd like this switched on for your account.
March - May 2020 🌸
You can now set event reminders for online events to go out on the same day as the event.
December - February 2019/2020 ❄️
You can now upload an image to your entry more easily with a new image uploader tool.
If you need to cancel your event, we have a new cancellation option that displays the event as cancelled to your customers on the public booking page.
If you're a franchise owner we've released a new dashboard feature. Drop us a message if you'd like to know more.
Those who need to send a message to their attendees can now easily copy their emails addresses from the attendee list.
You can now post an alert message to your customers on your public booking page.
You can change the date, time or duration of an event and automatically move the associated bookings. Particularly useful for postponements.
We launched a Facebook Community Group, come join us!
September - November 2019 🍂
You can now change the 'reply-to' email address for your account.
We've added new fields to the entry setup, including age range, gender restriction and activity levels.
You can now view or download your invoices and view statistics about your subscription usage under the Options drop-down under Account then Plans & Billing.
June - August 2019 🌞
The discount code input has been made more prominent in the checkout. It's now also easier for bookers to change an auto-filled attendee, and link back to your website from the booking confirmation screen.
March - May 2019 🌸
Standard plan users can now mark off attendances in the system, and you can customise the columns in the attendee list, learn more here.
December - February 2018/2019 ❄️
You're now able to delete customers yourself.
We've launched a support site that you can share with your bookers here.
If you're subscribed to a Bookwhen Plan, you can view past invoices like this.
There are lots of new articles in our blog, including great insights from fellow members and best practices.
Releases, changes, changelog, updates, development, improvements, fixes